Hospital-wide policies

As a part of a large academic hospital, our clinic is governed by a set of policies that protect privacy and safety our patients and employees, and ensure the highest quality of patient care.

Some of the most important policies can be found here.

Children in the Clinic Policy

Mount Sinai Fertility celebrates families, however due to safety concerns we cannot allow children to accompany patients in for procedures.  If applicable, please make alternative childcare arrangements for these appointments as children cannot be left unattended.

We appreciate your cooperation in this matter.

Missed Appointment Policy

We ask you to show consideration by notifying us in advance if you are unable to keep an appointment. We would like to have the option of offering that appointment to another patient.

If you do not notify our office at least 48 hours in advance to cancel or rebook an appointment, you will be charged a fee for the missed consultation/ review appointment.

Please note these fees are not covered in our Administration Fee. These fees have been approved by the College of Physicians and Surgeons of Ontario, and are OHIP-excluded costs.

Zika Virus 

April 7, 2016.

The following guidance has been issued to fertility clinics in Canada by the Canadian Fertility and Andrology Society (CFAS):

“Please be advised that in light of the recent changes to Health Canada Zika virus recommendations, the CFAS has updated its advisory. On February 29th, Health Canada released an advisory indicating that women and couples wanting to conceive should avoid trying to become pregnant for at least two months after returning from an area with confirmed transmission of Zika virus or after potential exposure through sexual contact. On March 24th, Health Canada updated its advisory with the recommendation that men should use a condom for six months after returning from an area with confirmed transmission of Zika virus. Key points from Government of Canada are reproduced below:

  • The Canadian recommendations for the prevention and treatment of Zika virus (ZIKV) were developed by a working group of the Committee to Advise on Tropical Medicine and Travel (CATMAT). Recommendations are based on a literature review and clinical judgement; they were not developed using an evidence-based medicine methodology.
  • A large outbreak of ZIKV is occurring predominantly in the Americas. This outbreak has been associated with an increased rate of microcephaly in newborns in Brazil. The strength of the association between ZIKV infection and congenital abnormalities has previously been very poorly described. However, recent evidence suggests that ZIKV infection during pregnancy is frequently associated with serious neurologic consequences to the fetus.
  • Infection with ZIKV also has also been associated with neurologic complications such as Guillain-Barré syndrome (GBS).
  • Sexual transmission (male to female) of ZIKV has been documented, including in travellers.
  • Much remains unknown about ZIKV. For example, the likelihood of infection among travellers to ZIKV-infected areas, the probability of vertical transmission from mother to fetus, the likelihood of sexual transmission (from symptomatic or asymptomatic partners), and the likelihood of serious ZIKV-associated sequelae among travellers.
  • CATMAT recommends that pregnant women avoid travel to areas of ongoing risk of ZIKV outbreak. Women planning a pregnancy should consult with their health care provider and consider postponing travel to risk areas.
  • Other travellers, based on risk tolerance, values and preferences may wish to consider deferring travel to ZIKV-infected areas (e.g. males who are trying to impregnate their partner). Travellers should use personal protective measures against mosquito bites. These include skin repellents and protection of living areas against mosquito entry.
  • Health care providers should take a travel history from their pregnant patients including relevant information related to the travel history of their partner(s). Any patient who indicates that they or their partner have recently travelled (i.e. during or just prior to the pregnancy) to a risk area should be further evaluated.
  • Women should avoid becoming pregnant during travel and for two months after return from a risk area. After a male partner returns from an area of risk, it is reasonable to delay trying to become pregnant for six months.
  • To minimize the risk of sexual transmission, CATMAT recommends abstinence or use of condoms for the duration of pregnancy by male partners who have travelled in areas of risk. “

Additional links:

250 Dundas Street West, 7th Floor
Toronto, Ontario M5T 2Z5

The clinic is located two blocks south of the main Mount Sinai Hospital building, which is at 600 University Avenue.

Monday to Friday, 7 am to 2:30 pm
Saturday and Sunday, 7 am to 2:30 pm



416-586-4800 x 2778



For MSF  location and office hours

Sherman Health and Wellness Centre
Joseph and Wolf Lebovic Jewish Community Campus
9600 Bathurst Street, Suite 300
Vaughan, Ontario L6A 3Z8

Monday to Friday, 7 am to 2:30 pm

About our Vaughan location



800 Southdown Road
Unit A4
Mississauga, Ontario, L5J 2Y4

Monday to Friday, 7 am to 2:30 pm

About our Mississauga practice