Our commitment to the highest standards for patient care, research and teaching is expressed in our policies and procedures.
- As a part of a large academic hospital, our clinic is governed by a set of policies that protect privacy and safety of our patients and employees, and ensure the highest quality of patient care.
- Some of the most important policies can be found here.
Children in the clinic
- Mount Sinai Fertility celebrates families, however due to safety concerns we cannot allow children to accompany patients in for procedures. If applicable, please make alternative childcare arrangements for these appointments as children cannot be left unattended.
- We appreciate your cooperation in this matter.
- We ask you to show consideration by notifying us in advance if you are unable to keep an appointment. We would like to have the option of offering that appointment to another patient.
- If you do not notify our office at least 48 hours in advance to cancel or rebook an appointment, you will be charged a fee for the missed consultation/ review appointment.
- These fees have been approved by the College of Physicians and Surgeons of Ontario, and are OHIP-excluded costs.
Photography and recording
Photography and recording of any type are restricted within the clinic without the prior consent of the clinic and all parties involved. This is to ensure the privacy of our patients. In addition, there is no photography or recording allowed in any of our procedure rooms.
Animals in the clinic
- The owner, where possible must make reasonable efforts to provide the clinic with advance notice of the use of a service animal and ensure the animal is clearly identified as a service animal or upon request, produce documentation showing that the animal has been trained through an accredited service animal training school or a supporting letter from an approved regulated health professional.
- A service animal may be excluded from procedure rooms as the area may be a “restricted area” or have “restricted access” and “environmental controls” that need to be maintained.
- Canadian Recommendations on the Prevention and Treatment of Zika Virus, Government of Canada
- Centre for Disease Control (USA)
- CDC – Morbidity and Mortality Weekly Report
- Public Health Agency of Canada Travel Advisory Poster
- Government of Canada Travel Health Notice
- Information on the Zika virus for Health Professionals from Government of Canada
- Laboratory Testing Information on Zika virus from Public Health Ontario